Returns & Exchanges

At LIXIANG, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags. Our streamlined process ensures that finding your perfect fit is always stress-free and simple.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized courier location near you.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.